Terms of Service

By accessing and using this marketplace platform, you accept and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, you may not use our services. These terms apply to all users of the platform, including customers, sellers, and visitors.

• You must provide accurate, complete, and current information during registration. • You are responsible for maintaining the confidentiality of your account credentials. • You are responsible for all activities that occur under your account. • You must be at least 18 years old to create an account. • We reserve the right to suspend or terminate accounts that violate these terms. • One person may not maintain multiple accounts without our express permission.

**For Buyers:** • All purchases are subject to product availability and order confirmation. • Prices are set by individual sellers and may change without notice. • We act as an intermediary and are not the direct seller of products listed by sellers. • You agree to pay the full amount for orders placed, including applicable taxes and shipping fees. **For sellers:** • Sellers are responsible for the accuracy of product listings, pricing, and descriptions. • Sellers must comply with all applicable laws and regulations regarding the products they sell. • A commission fee is deducted from each sale as per the seller agreement. • Sellers must fulfill orders within the specified timeframe and maintain product quality standards.

• All product information, descriptions, and images must be accurate and not misleading. • Listing of counterfeit, illegal, or prohibited items is strictly forbidden. • We reserve the right to remove any listing that violates our policies. • User-generated content (reviews, ratings) must be honest and not defamatory. • We do not endorse or guarantee the quality of products listed by sellers.

• Return requests must be initiated within 14 days of delivery. • Products must be returned in their original condition and packaging. • Refunds are processed within 5-7 business days after the returned item is received and inspected. • Some categories of products (perishables, personalized items, hygiene products) are non-returnable. • Shipping costs for returns may be the responsibility of the buyer, depending on the reason for return. • Seller-specific return policies may apply in addition to our general policy.

You agree not to: • Use the platform for any unlawful purpose • Attempt to gain unauthorized access to any part of the platform • Interfere with or disrupt the platform's operation • Upload malicious code, viruses, or harmful content • Engage in price manipulation, fake reviews, or fraudulent transactions • Harass, abuse, or threaten other users or our staff • Scrape, harvest, or collect data from the platform without authorization • Circumvent platform fees by conducting transactions outside the marketplace

• All platform content, design, logos, and trademarks are our property or licensed to us. • Sellers retain ownership of their product images and descriptions but grant us a license to display them. • You may not copy, reproduce, or distribute any platform content without written permission. • If you believe your intellectual property rights have been infringed, please contact us.

• We provide the platform "as is" and "as available" without warranties of any kind. • We are not liable for any indirect, incidental, or consequential damages. • Our total liability shall not exceed the amount paid by you in the preceding 12 months. • We are not responsible for product defects, seller actions, or delivery issues beyond our control. • We do not guarantee uninterrupted or error-free platform access.

• We encourage buyers and sellers to resolve disputes directly through our messaging system. • If a resolution cannot be reached, our support team will mediate the dispute. • For unresolved disputes, arbitration may be required before any court action. • These terms are governed by the laws of the jurisdiction where our company is registered.

• We reserve the right to modify these terms at any time. • Significant changes will be communicated via email or platform notification. • Continued use of the platform after changes constitutes acceptance of the updated terms. • If you disagree with changes, you may close your account.

For questions about these Terms of Service, please reach out through: • Our Contact Us page • Our support email address • Our customer service phone line We aim to respond to all inquiries within 48 hours during business days.