Privacy Policy

We collect information you provide directly, including: • **Personal Information:** Name, email address, phone number, and shipping address when you create an account or place an order. • **Payment Information:** Payment details are processed securely through our payment providers. We do not store complete payment card numbers. • **Communication Data:** Messages you send through our platform, including seller conversations and support requests. • **Usage Data:** Browsing history, search queries, products viewed, and interaction patterns on our platform. • **Device Information:** IP address, browser type, operating system, and device identifiers.

We use the collected information for: • Processing and fulfilling your orders • Managing your account and providing customer support • Personalizing your shopping experience and product recommendations • Sending order updates, delivery notifications, and promotional communications (with your consent) • Improving our platform, services, and security • Complying with legal obligations and preventing fraud • Communicating with sellers regarding your orders

We may share your information with: • **Sellers:** Order-related information necessary for fulfillment (name, shipping address, order details). • **Service Providers:** Third-party companies that help us operate our platform (payment processors, delivery partners, analytics providers). • **Legal Requirements:** When required by law, court order, or government regulation. • **Business Transfers:** In connection with a merger, acquisition, or sale of assets. We do NOT sell your personal information to third parties for their marketing purposes.

We implement industry-standard security measures to protect your information: • SSL/TLS encryption for all data transmitted between your browser and our servers • Secure storage with access controls and encryption at rest • Regular security audits and vulnerability assessments • Employee access controls and security training • Incident response procedures for potential data breaches While we strive to protect your information, no method of transmission over the Internet is 100% secure.

You have the following rights regarding your personal data: • **Access:** Request a copy of your personal data we hold. • **Correction:** Update or correct inaccurate personal information. • **Deletion:** Request deletion of your account and personal data (subject to legal obligations). • **Opt-out:** Unsubscribe from marketing communications at any time. • **Data Portability:** Request your data in a machine-readable format. To exercise these rights, contact us at our support email or through the Contact Us page.

We use cookies and similar technologies to: • Keep you signed in to your account • Remember your preferences and shopping cart • Analyze site traffic and usage patterns • Deliver relevant advertisements You can manage cookie preferences through your browser settings. Disabling cookies may affect some platform features.

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or a prominent notice on our platform. Your continued use of our services after changes constitutes acceptance of the updated policy.

If you have questions or concerns about this privacy policy or our data practices, please contact us through: • Our Contact Us page • Email: Our support team • Phone: Our customer service line We aim to respond to all privacy inquiries within 48 hours.